Your factor should provide both the installation file and the authorization key to you. Please contact your factoring company representative if you have not received them.

We have prepared a complete users guide that provides step-by-step instructions on how to install the application. It also includes detailed explanations on how to use the entire system functions. You can download it at the Support area/Downloads menu at https://cfoqb.com/downloads.php

The CFO application won't install if your QuickBooks Software is not running. Please open  QuickBooks and try finishing the CFO Application installation again. If the problem persists please submit a ticket at https://cfoqb.com/tickets.php .

Yes, your assignment schedules and supporting documents cannot be submitted to your factor if your computer is not conected to the internet or your internet service is down.

Odyssey software provides support for any technical issue involving the installtion or use of the CFO Application for QuickBooks for PC. If you have a technical issue please read the FAQ first and if you still don't find an answer please contact our customer service through our ticket support system at https://cfoqb.com/tickets.php.

We only provide technical support for the CFO Application. If you have questions regarding your factoring relationship please contact your factoring company. If you have accounting/quickbooks management questions please contact your accountant or boookkeeper.

Of course! You can see them in our youtube channel here https://www.youtube.com/playlist?list=PLJW1ZjLfXw8AgWIyuKZOfrbSy5105BQVq

Please check and change the application display settings in the "Settings" area. If you don't have invoices in QuickBooks in the date range defined the list will look empty.